Use a Welcome Letter Template

Sending a welcome letter that gives students necessary information and resources to get started,  to students before class begins will help build a sense of community. A welcome letter will help students feel comfortable and connected to the course.

How to get started

Follow these steps to make an editable copy of the template for your own use.

  1. Make sure you log into Google with your NC State account.
  2. Access the Welcome Letter Template Google Doc.
  3. Click File from the top menu.
  4. Select Make a Copy.
  5. Name your file.
  6. Select a Folder in “My Drive” to save the copy to.
  7. Click the Make a Copy button.

You may now edit your copy of the template to reflect your own course.

Best practices

  • Use welcoming language and conversational tone to help make this document personal and inviting for students.
  • Provide clear instructions for how to get started in the course.
  • Provide contact information and how best to contact you.
  • Send your welcome letter out 5-7 days before the course begins.
  • Post your welcome letter in the Start Here area of your course.

Set Viewing Permission

  1. Select the Share button at the top right corner of the Google Doc screen.
  2. In the popup under “General access,” click on the first dropdown and select North Carolina State University.
  3. Click on the second dropdown and select Viewer.
  4. Click Done.
Set access permission so that anyone at NC State can view the document


Watch a video walkthrough of an example welcome letter. (1:43)

View an example welcome letter from ENG 331.


WolfSNAPS: Setting Up for Success – Register for this short self-paced training

Related pages

Helping Students Get Started in an Online Class

Humanizing Your Online Course